In case you compare the new 11-inch Chromebook2 and Chromebook2 of Samsung, it would be difficult for you to differentiate between them but for the silver lid. The lid has an almost similar leather-like treatment to the earlier model though now it looks a little nicer compared to the plastic lids of Chromebooks. The new version has the same comfortable keyboard having curved keys, the same 1.386×768-pixel –resolution LCD, and a responsive touchpad.
Major changes have been made inside. Display housing, ports, and corners of the body have been reinforced using metal for making it more durable. This also runs on an energy-efficient Intel Celeron N2840 processor in place of the Samsung Exynos processor that was there in earlier Chromebook 2. Perhaps because of this new version has the capability of a maximum of 9 hours battery life. Get this new Chromebook at a great price using Snapdeal coupons.
Samsung is now testing the “Get help” button inside the operating system for the Chromebook 2 that will be sold shortly. The button will connect the users to technical support. The laptop will be available on pre-sale via Samsung’s site initially and be available in stores thereafter. This service now available in Chromebook 2 has been staffed by the support team of Samsung having experienced similar to Google Helpouts. Company has the plans of rolling out this service to other devices later.
Samsung is a renowned vendor of smartphones across the world including the popular Galaxy line and is No 2 in the selling of tablets. It has been manufacturing Chromebooks since 2011 and has a majority share in the market. Easy-to-access customer service should be able to sway the customers who are not highly technical.
Intel HD graphics, internal storage of 16GB, 2GB memory, and Bluetooth 4.0 are some of the specifications of this typical pretty Chromebook. In case you are planning to get Chromebook for someone not very much tech-savvy, Samsung’s 11.6 inch Chromebook 2 having Intel Celeron would be the right choice. Get it at a good price using www.coupondekho.co.in/snapdeal-coupons.
The customer service of Samsung is limited. Though Mayday has a one-way video service which means that representatives could hear you but are not able to see you, Chromebook has a two-way video. Mayday is a 24hours service but in the case of the button that will connect users “Get Help” button of Chromebook, users will be connected by button to a representative from 7 AM to 4 PM from Monday to Friday. Users can ask questions from the support person regarding the basics of Chrome and its features but technical problems will be routed to Google, states Samsung. This completely matched with our experience with calls made to the support. The support is for the life of the product; presently it only means Intel-based Chromebook 2. Samsung plans to provide this service to various other devices but details have not yet been worked out.
Samsung’s live video chat in this model is its main attraction. Get the best deals and discount coupons at CouponDekho. It is powered by Google Helpouts and the support can be got in touch through the Chromebook Help Menu that has been installed on the laptop.
